Cancellation Policy

Our services involve significant time, planning and resource allocation. Once a project has been initiated, we allocate specialised professionals, tools and strategies dedicated to your requirements. Hence, cancellations are not entertained once the service has commenced.

Key points of our Cancellation Policy

• No cancellations are accepted once the project has started or payment has been processed. This applies to all services, including SEO, PPC, Social Media Marketing, Website Development, Content Marketing, Branding and Consulting.
• Clients are responsible for understanding the terms of service before making a purchase or engaging with our team. We strongly advise discussing your requirements in detail before the project begins.
• If a client discontinues the project midway for any reason, MarketingGears.com is not liable to refund any portion of the amount paid.
• If the project is paused due to lack of communication or delay in required materials or information from the client’s side, we will not be responsible for project delays. The project will remain on hold until further updates are received.
• All services provided by MarketingGears.com are customised to the client’s specific business needs. As digital marketing involves analysis, research and campaign execution, it is not possible to reverse work or reclaim resource utilisation once started.
• Refunds or cancellations are strictly not entertained under any circumstances. Once payments are processed, clients acknowledge and accept full responsibility for proceeding with the chosen service.
• MarketingGears.com will not be responsible for any perceived lack of results, dissatisfaction with outcomes or comparison with competitor services, as every campaign depends on factors beyond our control.